The Business of Software – Don’t ever use Google Apps for anything important:

I’ve posted before on why I don’t think you should use Google Apps for your business. Here’s another reason. Should it go wrong, you can expect no help from Google whatsoever.

Who in their right mind could sensibly recommend businesses use this? Let alone the pain and complication suffered when, for whatever reason, it stops working, there are corporate legal issues here. Putting all your data where someone else determines whether you can get to it or not is so far away from corporate responsibility it’s unreal.

(Via Joel on Software.)